Luiza Gonçalves de Paula,  Asterio Tanaka,  Renata Araujo. 

This article presents the results of the first stage of an action research cyclefor IT strategic planning in a public university, UNIRIO, in this case. The article showsthe elaboration of an instrument for organizational diagnosis, its application and it'sresults interpretation. The instrument disclosed the IT users main dissatisfactions, theknowledge gaps between the IT committee members, the monitoring level of university'sinternal and external factors and the IT strategic planning main obstacles. Thisinformation points out the research environment, detaching the strengths andweaknesses for IT strategic planning execution.

http://www.lbd.dcc.ufmg.br/colecoes/sbsi/2011/instrumentopara.pdf

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