Danielle R. D. Silva,  Patrícia R. Tedesco,  Geber L. Ramalho. 

This paper describes the use of synthetic actors, a kind of intelligent agent with personality and emotions, as characters in serious games that learn soft skills. This kind of skill is more difficult to simulate and require great realism in relation to characters behavior. The synthetic actor when used in these games could improve the realism and characters intelligence, providing to the player a rich environment at experimentation and learning.

http://www.lbd.dcc.ufmg.br/colecoes/sbgames/2006/024.pdf

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