Ligia da Motta Silveira Borges,  Ricardo de Almeida Falbo. 

In this paper, we discuss the crucial importance of storing and sharing the experience obtained in process definition to the continuous improvement of process quality. To share this knowledge, an experience repository should be built containing the organizational standard process as well as the artifacts and informal knowledge obtained throughout the projects. In order to facilitate the storage and sharing of the experience, we built a tool, called ProKnowHow, that supports the standard software process tailoring procedure for each project, providing a knowledge management-based mechanism to give feedback to the standard software process.

http://www.lbd.dcc.ufmg.br:8080/colecoes/sbqs/2002/021.pdf

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