Karina Villela,  Gleison Santos,  Guilherme H. Travassos,  Ana Regina Rocha. 

The search for quality and productivity improvements has encouraged organizations to focus on their software processes. This effort comprises defining a software process and setting improvement goals by taking into account good software engineering practices. However, our experience on defining software processes for several organizations has shown us that domain knowledge and organizational culture are important aspects to consider in software process improvement. This way we describe how our approach to define software processes and to provide automated support for software development has evolved to deal with such aspects. The result has been the appearance of two new families of software development environments: Domain-Oriented Software Development Environments (DOSDE) and Enterprise-Oriented Software Development Environments (EOSDE). This article also presents a short description of the lessons we have been learning from the definition and improvement of software processes.

http://www.lbd.dcc.ufmg.br:8080/colecoes/sbqs/2002/004.pdf

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