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TeamWorks: Managing and Retrieving the Knowledge of the Team

Rafael Krüger TavaresRafael da Rosa RighiCarlos Becker Westphall

This paper presents TeamWorks, a system for management and retrieval of knowledge produced by work teams. TeamWorks employs a recommender system to retrieve information from large knowledge bases, and provides a work team with tools for communicating and sharing documents and their history. TeamWorks helps a team preserve the tacit knowledge that is generated during the creation of the documents, thus encouraging reuse of knowledge, and avoiding repetition of errors. To show how the environment supports a team, we present an example where the system was used by a group of student.

http://www.sbc.org.br/bibliotecadigital/download.php?paper=164

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