Müller Miranda, Fábio Bezerra.
Process Mining techniques are used for automatic extraction of information about business processes from logs of information systems, so you can verify the conformity between the planned process and the actual process. To illustrate the usefulness of such techniques, this paper presents an experience report with the data generated by the process-aware system of MPTCM-PA. It was possible to reveal differences in the implementation of the business process, which were related to erroneous use of the system or data migration from the legacy system.
http://www.lbd.dcc.ufmg.br/colecoes/sbbd/2013/002.pdfCaso o link acima esteja inválido, faça uma busca pelo texto completo na Web: Buscar na Web