BDBComp
Parceria:
SBC
Marcos Augusto F. BorgesM. Cecilia C. Baranauskas

A Knowledge Acquisition Systematic within the Domain Analysis Context

Interaction within a group can be understood as an articulation of relationships of reciprocal influences among individuals. In collaborative systems, the actions must be somehow coordinated in order to provide users with interaction protocols useful to reach the objectives of the group. In this work we approach the influence and coordination of the actions by analyzing interaction through conversations mediated by a shared artifact: a collaborative synchronous game. It presents a framework to analyze interaction mediated by a collaborative system and illustrates it by comparing two different contexts of usage: a training process in a factory and a workshop activity in a university. The results address the nature of speeches taking place during the activity in each situation, the role of the players and the ways speeches compose conversations.

http://comissoes.sbc.org.br/ce-ihc/Anais_eventos/Anais2002/IHC2002completo.pdf

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