Evaluation of Web Accessibility from the Perspective of Functional Illiteracy.

Eliane Pinheiro CapraSimone Bacellar Leal FerreiraDenis Silva da SilveiraBruno Brochado RibeiroDébora Maurmo Modesto

Functionally illiterate users are potential Internet users, so technological solutions must ensure that content is intelligible to them. Considering accessibility evaluations is important to improve web accessibility, and some barriers are only detected with participation of users in evaluation. But, most of works in this area dealt with persons with visual impairment. This paper aimed to research the behavior of functionally illiterate users, identifying important characteristics that should consider in an evaluation of accessibility. It was elaborated a list of best strategies that the specialists and researchers should consider in accessibility evaluation with the audience under examination.

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