Júlio Menezes Jr., , Cristine Gusmão, Hermano Moura.
The usage of metrics and indicators in software development companies acts in both strategic and tactical levels, it is effective for optimization of processes and also helps in managerial decisions. On the other hand, because of abstractness and subjectivity of the risk, the risk management is many times overlooked by the software development organizations. Therefore, it is necessary the definition of metrics and indicators for risk assessment in order to make the risk management a more reliable activity through real information and data available from projects. In this light, this paper presents the application of a systematic mapping study that aims to raise related work to the usage of metrics and indicators for risk assessment in multiple projects environments.
http://www.lbd.dcc.ufmg.br/colecoes/eselaw/2012/002.pdf
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