Vinicius Mariano de Lima,  Clodis Boscarioli. 

Measuring business performance is not a trivial task because it requires that parameters and information be established to appropriate evaluation. This paper describes a case study on improving the generation of performance indicators from a business intelligence system in an agribusiness company, describing the adopted methodology and the main results.

http://www.lbd.dcc.ufmg.br/colecoes/sbsi/2012/0042.pdf

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