Fabíola Ferreira de Macedo,  Patrícia Vilain. 

This paper explores the concepts of transparency in the process of software development to support publicity in public institutions. It consists of an analysis of the characteristics of transparency and a strategy that suggests practices to make the software development more transparent. The group of suggested practices emphasizes requirements gathering and focuses on outsourcing of software development in the public sector. The study was conducted based on the activities of the area of software development projects of the Legislative Assembly of the State of Santa Catarina (ALESC).

http://www.lbd.dcc.ufmg.br/colecoes/sbsi/2012/0032.pdf

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