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Proposta de um Repositório de Conhecimentos em Governança de TIC

Gabriel Ulian BriganóJacques Duílio BrancherRodolfo Miranda de Barros

This paper brings a proposal for a repository of knowledge in information technology and communication governance whose main objectives is makes it closer to the managers, organizing and controlling its development in organizations, and providing information to conduct research and development scientific studies. The repository was proved be very effective, achieving satisfactory results, like deploying of a helpdesk solution in the department of Computing at State University of Londrina. With the application of a process of analysis, the repository suggests ways to organizations obtains a good development of their ITC governance in a short time, this makes it's a useful and powerful tool.

http://www.lbd.dcc.ufmg.br/colecoes/sbsi/2012/0064.pdf

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