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Implementação da ISO 9001 com Scrum Um Estudo de Caso

Leonardo de S. CarneiroMarc A. de QueirozRodolfo M. de BarrosJacques D. Brancher

While many technology companies use Agile practices to manage their software development projects, the deployment of ISO 9001 can be conflicting and ineffective if not given due attention to the peculiar nature of the development process. This paper presents a case study of a Brazilian technology company, nominated in this work as Empresa de Sevic¸os de Tecnologia (EST), which decided to implement the ISO 9001 process. The study show the problems encountered by the development team to align their Agile software development framework, Scrum, with the ISO 9001 process, and the solutions sought to ensure a good living with the two process.

http://www.lbd.dcc.ufmg.br/colecoes/sbsi/2012/0025.pdf

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